Advanced Computer Solutions - Terms and Conditions

1. Introduction These Terms and Conditions govern the use of web hosting and computer repair services provided by Advanced Computer Solutions ("Company", "we", "us", "our"). By accessing and using our services, you ("Customer", "you") agree to the terms outlined herein.

2. Services Provided

• Web Hosting: We offer various web hosting packages tailored to different needs. Each package includes specific features and limitations as described in the service description on our website.
• Computer Repair: We provide diagnostic and repair services for computer hardware and software issues. Services include, but are not limited to, virus removal, hardware upgrades, and system optimization.

3. Service Level Agreement (SLA) We commit to a 99.9% uptime for our web hosting services. Compensation for downtime beyond the guaranteed level will be addressed in accordance with the SLA specifics provided on our website.

4. Payment Terms

• Fees for services must be paid in accordance with the pricing structure specified at the time of service agreement.
• Late payments may result in suspension or termination of services.
• All fees are non-refundable unless otherwise specified.

5. Customer Responsibilities

• You agree to provide accurate and complete information for service registration and billing.
• You are responsible for maintaining the confidentiality of your account and password.
• You must comply with all applicable laws and regulations in relation to your use of our services.

6. Use of Services

• You may not use our services for unlawful purposes or to infringe on the rights of others.
• Prohibited activities include, but are not limited to, disseminating malware, spamming, and engaging in phishing attacks.

7. Termination and Suspension

• We reserve the right to suspend or terminate your services without notice for violation of these Terms and Conditions, non-payment, or if your use of services poses a security risk to our infrastructure.

8. Limitation of Liability

• We shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.
• Liability for any claim related to our services shall not exceed the total fees paid by you during the twelve months preceding the claim.

9. Privacy Policy

• Your privacy is important to us. Details of how we collect, use, and protect your information are included in our Privacy Policy available on our website.

10. Changes to Terms

• We reserve the right to modify these Terms and Conditions at any time. We will provide notice of such changes on our website.

11. Governing Law

• These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada.

12. Contact Information For any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: legal@advancedcs.ca
• Phone: Coming Soon.

By using the services of Advanced Computer Solutions, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.